{"id":28549,"date":"2025-08-14T11:43:40","date_gmt":"2025-08-14T06:43:40","guid":{"rendered":"https:\/\/asiancreditfund.com\/?page_id=28549"},"modified":"2025-08-14T11:43:40","modified_gmt":"2025-08-14T06:43:40","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/asiancreditfund.com\/en\/frequently-asked-questions","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<dl>\n<dt>What payment methods are available?<\/dt>\n<dd>You can pay through the office cashier, partner terminals, online banking, a mobile application, or a bank transfer.<\/dd>\n<\/dl>\n<dl>\n<dt>Is early loan repayment possible?<\/dt>\n<dd>Yes, early repayment is possible. For details on the procedure, please contact the office or the hotline.<\/dd>\n<\/dl>\n<dl>\n<dt>How can I find out the repayment date and make a payment?<\/dt>\n<dd>The repayment date is specified in the loan agreement and in your personal account. You can pay using any available method.<\/dd>\n<\/dl>\n<dl>\n<dt>How can I get a refund for an overpayment?<\/dt>\n<dd>To get a refund for an overpayment, you need to submit an application at the office or via the email address specified in the agreement.<\/dd>\n<\/dl>\n<dl>\n<dt>What is the office address?<\/dt>\n<dd>Please check the official website or contact the hotline operator for the office address.<\/dd>\n<\/dl>\n<dl>\n<dt>What are the office hours?<\/dt>\n<dd>You can check the working hours on the website or by calling the support phone number.<\/dd>\n<\/dl>\n<dl>\n<dt>How can I file a complaint or express disagreement about new transactions?<\/dt>\n<dd>A complaint can be filed through the feedback form, in person at the office, or in writing via email.<\/dd>\n<\/dl>\n<dl>\n<dt>How can I request a callback or participate in an outbound call campaign?<\/dt>\n<dd>Leave your phone number on the website or at the office, and an operator will contact you.<\/dd>\n<\/dl>\n<dl>\n<dt>What are the terms for refinancing and restructuring?<\/dt>\n<dd>The terms depend on the type of loan and the current debt status. You can get this information from a loan specialist.<\/dd>\n<\/dl>\n<dl>\n<dt>How can I file a complaint against an employee?<\/dt>\n<dd>A complaint can be filed through the complaints book at the office, by calling the hotline, or via email.<\/dd>\n<\/dl>\n<dl>\n<dt>Is it possible to get a payment deferral?<\/dt>\n<dd>Yes, under certain conditions. To apply, please contact a credit manager.<\/dd>\n<\/dl>\n<dl>\n<dt>How can I contact an employee to discuss a partnership?<\/dt>\n<dd>You can request an employee&#8217;s phone number from the partner relations department.<\/dd>\n<\/dl>\n<dl>\n<dt>Can I get a consultation on loan products?<\/dt>\n<dd>Yes, consultations are provided at the office, by phone, or online.<\/dd>\n<\/dl>\n","protected":false},"excerpt":{"rendered":"<p>What payment methods are available? You can pay through the office cashier, partner terminals, online banking, a mobile application, or a bank transfer. Is early loan repayment possible? Yes, early repayment is possible. For details on the procedure, please contact the office or the hotline. How can I find out the repayment date and make [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-28549","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/asiancreditfund.com\/en\/wp-json\/wp\/v2\/pages\/28549","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/asiancreditfund.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/asiancreditfund.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/asiancreditfund.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/asiancreditfund.com\/en\/wp-json\/wp\/v2\/comments?post=28549"}],"version-history":[{"count":2,"href":"https:\/\/asiancreditfund.com\/en\/wp-json\/wp\/v2\/pages\/28549\/revisions"}],"predecessor-version":[{"id":28551,"href":"https:\/\/asiancreditfund.com\/en\/wp-json\/wp\/v2\/pages\/28549\/revisions\/28551"}],"wp:attachment":[{"href":"https:\/\/asiancreditfund.com\/en\/wp-json\/wp\/v2\/media?parent=28549"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}